When customers walk into their local bank, few consider the complex network of IT systems, applications and back-end data processing that goes into ensuring core systems and account processes stay up and running. Yet, that’s exactly the job of Wyoming’s Community First Data Services (CFDS). The data processing company is responsible for mainframe processing and network services such as application server management, check item processing, data and telecom services to 42 bank offices located throughout Colorado, Wyoming, Kansas, and Missouri.
Needless to say, that’s a lot of data. With 40+ SQL Server-based databases and several servers supporting the organization’s 1,000+ mailbox Microsoft Exchange environment, the IT team at CFDS analyzed their ability to do recover data and systems with their prior tape backup system, and realized it might require hour delays in individual file restores and up to two days of downtime for a critical system restore. After a server went down that brought several core banking functions to a halt in the interim while data was restored from tape, CFDS began looking into i365′s data protection offerings for:
- Significantly faster restore and rebuild times that could help bring database systems or whole servers back up – even from major hardware failure
- Longer data retention times – especially for critical systems like the bank’s Patriot Officer application from GlobalVision Systems
- Reduced IT time spent on operations surrounding data backup or recovery
- The chance to have a faster, more automated and reliable off-site recovery process
The EVault data protection solution quickly rose to the top of the CFDS list of possible solutions, with EVault’s DeltaPro deduplication feature of only transmitting data blocks changed from the last backup being a particular highlight.
After deciding on i365, CFDS implemented an EVault Software solution, with one disk-based EVault “vault” in its Cheyenne data center and a second offsite “vault” in Denver. Thus enabling them to protect 26 TB of data each night across 194 Windows and Linux servers in various locations.
And the results?
Both systems now reflect up-to-date, nightly backup data for the nearly 200 servers CFDS oversees in Cheyenne and the various branches. Server rebuild times have dropped from days to hours, database and file restores have gone from hours to minutes, and weekly IT time spent on backup/restore has dropped by 15 hours.
We’ll let that speak for itself
You can read a PDF of the full CFDS case study here.
Posted by Stacie Del Castello