Archive for June 2010

Days at the Beach: Thoughts from LegalTech West 2010

Wednesday, June 30th, 2010

The day after the Los Angeles Lakers celebrated their 16th NBA championship with a parade down Figueroa Street, the Los Angeles Convention Center prepared itself for an event we at i365 got even more excited about – LegalTech West 2010. This show touts itself as the largest and most important legal technology event of the year, and in celebration of  the first day of summer from the day before, i365 went with a beach theme and signs reading ‘The Beach is calling – EVault takes care of the backups so you can relax.’

EVault Beach Poster

This sign provoked a lot of comments from attendees stating how they wished their backup solution was that easy. Cloud-based backup and recovery through i365 is simple, bureaucracy isn’t. In regards to data security, there were many similarities between sole-practitioners and the veterans who walked around as if Legal Tech was fulfilling their ABA pro bono service requirements. Both have the obvious need and desire to have all their documents backed up, but who can they trust? What makes one online backup company different from another? Why would they change what has worked (or hasn’t) for years?

It was exciting being in the i365 booth with documented proof to answer all these legal-related questions. Of great interest was information about our EVault SaaS and EVault Software, which highlighted common legal trigger points like end-to-end encryption, advanced levels of security with easy-to-access restores. Our “Data Backup for Dummies” book was a real hit with the sole-practitioners and smaller law firms.  After thumbing through one of our legal customer case studies, one guy waved it to me and said, “This thing answers all my questions!”

It’s no 16th world championship, but it was definitely a nice victory for us at the i365 booth.

Posted by Lee Bergs

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Protecting IT Systems and Data During Hurricane Season

Thursday, June 24th, 2010

With hurricane season now upon us in the U.S. and forecast to be a potentially severe one to boot, it’s a great time to remind organizations, both large and small, about the importance of preparing their IT systems and data for a hurricane (or natural or man-made disaster). This article in EHS Today “outlines the top seven habits of highly resilient organizations that state and local government officials can adopt to best prepare for hurricane season.” Businesses need to take heed too, especially regarding these four points:

  • Assess your current plan. Conduct a business impact assessment that prioritizes critical processes for the entire organization. For example, processes that need to resume within 24 hours to prevent serious mission impact, such as essential citizen services, could receive an “A” rating.
  • Take steps to protect data. Agencies should back up data frequently to ensure that data integrity and applications are not jeopardized. Agencies also should store multiple copies of data off site, at a remote location, a long distance from the primary data center.
  • Document, test and update. The disaster preparedness plan should include logistical details, including travel to backup sites, and even who has spending authority for emergency needs. The plan should be tested in an environment that simulates an actual emergency.
  • Form tight relationships with vendors. Hardware, software, network and service vendors can help expedite recovery, can often ensure priority replacement of telecommunications equipment, personal computers, servers and network hardware in the event of a disaster.

One important habit missing from an otherwise great list of advice is that organizations need to protect their critical systems as well as their data by arranging for a remote failover recovery site. This will allow them to continue to have access to their important systems and data even if their primary site is inaccessible in the event of a disaster.

Here’s a great case study about one of  our customers, Triad Resources, who decided to go this route via our EVault Remote Disaster Recovery Service after experiencing the effects of Hurricane Ike in September 2008. While their data was safely protected offsite during and after the hurricane, resulting power outages limited the company’s full operations for more than two weeks. This made them realize the importance of having a remote failover site in case they were hit with another disaster…

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The Big Easy: Thoughts from TechEd

Monday, June 21st, 2010

Recently i365 attended TechEd, one of Microsoft’s annual conferences held this year in New Orleans.  A lot of people stopped by our exhibit and I found that there were some common themes and content that surfaced in our conversations with the attendees.

  1. Lots of companies are struggling with their data protection strategies.  I spoke with numerous people who still rely on tape backups and/or had incomplete DR plans. They knew it was a potential problem but were having trouble trying to fix it.
  2. Since we were in the Big Easy, protection in the event of a hurricane (not the Bourbon Street kind!) was a natural discussion topic. So I was shocked by two conversations I had relating to a public agency in Texas and a university in Florida, whose disaster recovery plans amounted to storing backups tapes across town or “in another building”. And this was in Texas and Florida – hurricane country?!?! One guy said “yeah, I know, crazy isn’t it?”
  3. People are increasingly thinking about System Center and DPM.  I spoke with a few people who were using DPM 2007 and others that are looking at DPM 2010.  They like the fact that Microsoft DPM is always going to be current with other MSFT applications.  Some were 100% Microsoft shops but most were not.  A number of them have a majority of their data on Microsoft systems but still had “a handful” or “20 or so” VMware instances or “some Linux boxes that we really don’t ever back up”.

I think DPM 2010 will cause a lot of Microsoft users to rethink their data protection strategy.  Microsoft certainly wants people to use DPM 2010 but is cognizant that there are other platforms that people need to back up.  That’s why we introduced EVault for DPM. At TechEd, many people understood the value of having their backup and recovery solution  for all platforms in a single hardware/software appliance and were impressed with the EVault for DPM  demo we had at the exhibition.  And, the random sampling, however unscientific, of people without a proper DR strategy indicates that the value of the Cloud is quite real as offsite replication can often meet their needs a lot easier and more effectively than what they current have (or do not have) in place.

Posted by Kevin Payne

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Hammer Time

Thursday, June 17th, 2010

With EVault for Microsoft System Center Data Protection Manager (EVault for DPM) shipping imminently, momentum and interest is really picking up steam especially on the European and partner fronts. Last month we announced in Europe that Hammer and Inovativ signed on as early members of the EVault for DPM program, and were already taking orders for the only heterogeneous disk-based data protection solution that allows IT managers to extend Microsoft System Center Data Protection Manager 2010 across non-Microsoft platforms and into the Cloud.

This week the partner momentum continued with two more announcements. First, i365 joined the Microsoft System Center Alliance, a network of technology partners supporting Microsoft System Center. This membership reinforces our commitment to helping customers meet the challenges of maintaining business continuity in cross-platform, multi-site environments.

The second piece of exciting news went out yesterday when we announced that Hammer, Europe’s leading distributor dedicated solely to storage, will not only distribute EVault for DPM in Europe but our entire EVault® product portfolio, which includes EVault Software and our award-winning EVault Plug-n-Protect storage appliances. This is great news as EVault data protection solutions will be immediately available from Hammer’s extensive network of resellers throughout Europe that specialize in storage, backup and disaster recovery solutions.

So with Summer rapidly approaching look for us to heat things up even further…

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Five Steps to Bring Backup Out of the Dark Ages

Thursday, June 3rd, 2010

For many small and medium businesses (SMBs), data backup remains a significant challenge. And yet, in our increasingly digital world, data backup (and recovery) has never been more important – nor more integral to business function –than it is today.

Combine the traditional roadblocks and resistance to backup with the growing need, and you end up with what Stephanie Balaouras, a principal analyst from Forrester Research, calls “The Backup Conundrum.” Stephanie, one of the guest speakers at the i365 webinar earlier this month, explained that companies are caught in a bind thanks to mushrooming data volumes and inadequate backup and recovery functions. Simply stated, she said, the question that every SMB is asking is:

How can we backup more data in less time, more frequently, and for the same amount of money?

It’s a thorny problem to be sure. But, it’s one that every SMB needs to solve. Ever-increasing recovery demands, shrinking or stagnant budgets, an evolving regulatory/compliance environment and the diversity of modern IT systems and networks mean that backup concerns at many SMBs are reaching a boiling point, Stephanie explained.

And yet, when it comes to backup, it seems like many SMBs are stuck in a time machine.

We’re still stuck in the Dark Ages,” she said. “Things must change.”

But, how? What can you do to improve backup functions at your company?

Fortunately, Stephanie used the webinar to tackle that question head on, and she outlined these Five Steps to Bring Backup Out of the Dark Ages:

1. Move to a disk-based solution today. A disk-based solution improves backup and restore performance and enables you to take advantage of advanced backup functionality. In turn, you’ll decrease downtime and most likely, you’ll cut costs, too.

2. Avoid multiple point products to solve individual backup challenges. Use comprehensive backup solutions that can be integrated throughout your IT network.

3. Select a backup application that supports your entire IT environment. Today’s IT ecosystems are complex and heterogeneous. Be sure to choose a backup system that covers all of these various moving parts.

4. Stay current with backup application updates and use the advanced agents with application awareness.I’m always surprised that a lot of companies don’t take advantage of upgrades, even when they’re entitled to one,” Stephanie said.

5. Use Cloud recovery/storage services to fill in the gaps of your current DR strategy and for long-term data retention.Normally, where you would vault to tape, that’s where you want to go to the Cloud,” Stephanie advised.

So, don’t keep your SMB locked in the Dark Ages. Instead, start your own Renaissance by taking advantage of today’s innovative backup and storage solutions. Hybrid strategies that combine on-site storage with off-site applications in the Cloud can significantly advance IT function and enhance overall business performance – and that’s a huge improvement over entrusting your tapes to the Knights of the Round Table.

Posted by Kevin Payne

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New Book: Strategies for Cloud Storage, Data Protection and Disaster Recovery

Tuesday, June 1st, 2010

Cloud storage continues to be a hot topic and you may be curious about what cloud storage can do for you and how it can benefit your company.  If so, here’s a new resource you can reference!  Realtime publisher’s author Don Jones just issued a series of articles entitled Strategies for Cloud Storage, Data Protection and Disaster Recovery.  In the three articles, Don examines the new approaches and capabilities offered by cloud storage and cloud-based data protection solutions. He offers a look at these solutions’ challenges, and outlines specific considerations that businesses have to keep in mind when using them. Finally, he provides a framework for basic storage strategies that incorporate cloud technologies, positioning you to begin researching a solution that truly meets your business needs.  These independently written articles can help you evaluate how cloud-based storage and data protection solutions can improve your IT operations and your business’ performance.  You can access the articles on our website by clicking here and registering.

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