Archive for the ‘Cloud Connected’ Category

Protecting Data at the Edge

Thursday, March 17th, 2011

Last week, ESG analyst Lauren Whitehouse wrote a very informative blog post about the challenging aspects of protecting “remote and branch office (ROBO) and remote worker (REWO) data at the “edge”.” She cited ESG research that “found that endpoint backup/recovery and remote office backup/recovery ranked in the top five of primary data protection challenges” and stated “it’s a problem area and one IT wants to fix.”

We couldn’t agree more as we hear this all the time when speaking to organizations wanting to improve their data protection strategy for remote offices and mobile workers. Whitehouse points out:

ROBO and REWO data is distributed—i.e., outside the data center.  Therefore, it boils down to strategy—do you perform local backup of data or centralize the process? Either approach gets the data backed up.  However, each introduces new issues.

After clearly outlining the pluses and minuses of trying to tackle this problem using one way or the other, she advocates “a combination of local and centralized backup/recovery” as the correct approach. Whitehouse is right on with her assessment and we’d take it a step further by saying a Cloud-Connected hybrid approach to ROBO and REWO backups and recoveries is even better.

Cloud-connected storage solutions use the power of the cloud selectively, enabling organizations to combine local and centralized technologies to protect data on the edge. With this hybrid approach, they can get the right mix of management, RTO, bandwidth utilization, and required network connectivity to keep remote office and worker data safe and secure.

As for the unique needs of REWOs, an optimized Cloud-Connected hybrid approach allows organizations to facilitate end-user recoveries and better handle dreaded network usage issues. Client-side deduplication is a must to ensure as little data as possible is sent over the wire. More importantly, a Cloud-Connected solution allows a REWO to continue backups—even if they’re offline.  A copy is stored locally, on the device.  For example, if a mobile worker is stuck on a plane (without in-flight wifi!), he/she can still backup and recover any lost data. And once on the ground and connected to the Internet, the backups will be sent off to the Cloud.

So using a Cloud-Connected hybrid approach gives organizations a needed edge in protecting remote data….

Posted by Karen Jaworski

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HIMSS 2011

Wednesday, March 9th, 2011

A couple of weeks ago we attended the HIMSS (Healthcare Information and Management Systems Society) conference in Orlando, Florida. In its 50th year of existence, HIMSS is the premier industry event when it comes to learning about the optimal use of information technology (IT) and management systems for the betterment of healthcare. This year the five-day conference was filled with over 400 educational sessions focusing on industry topics dealing with the HITECH Act, HIE, interoperability and more, and the Orlando County Convention Center hosted more than 30,000 attendees. The opening speaker was President Clinton’s former Secretary of Labor, Robert Reich, while the closing keynote speaker was actor Michael J. Fox.

i365 was on hand at HIMSS to showcase how our EVault Cloud-Connected data protection solutions and services  could help healthcare organizations with their backup and recovery and HIPAA compliance requirements. Hundreds of future customers and partners converged on our booth to learn more about protecting their environment’s mission critical data using EVault technology and the EVault Cloud. They were especially interested in discussing how  replicating backups offsite to the EVault Cloud could protect against local disasters and help assure customers their data is safe. The booth action was non-stop as we held plenty of hands-on demos of EVault SaaS and EVault Software along with daily raffles for some great prizes. We are really looking forward to HIMSS 2012 when it moves to Las Vegas, Nevada.

Posted by Lee Bergs.

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Terry Time: Magic Quadrant Connects to the Cloud

Tuesday, February 15th, 2011

2010 was a great year for i365 – the first full year executing our EVault Cloud-Connected storage solutions strategy. Our on-premise, edge, and Cloud data protection solutions, often deployed in combination as Cloud-Connected “hybrids,” are helping over 32,000 organizations protect and access their business data. 2011 is off to a great start too. The new EVault Cloud-Connected Service Provider program is running in high gear. Our channel is ramping fast. We have some great new product announcements on the horizon.

And here’s an important recent development I’d like to share: we just earned our first placement on the Gartner Magic Quadrant (MQ) for Enterprise Disk-Based Backup/Recovery. Previous versions of this MQ focused on legacy, tape-centric, on-premise data protection solutions.  In this version, Gartner recognized that the balance between tape and disk has tipped and that disk-based solutions have to be included in the Magic Quadrant analysis. They are also just beginning to acknowledge the role of the Cloud in enterprise data protection. But even more interesting to us is that Gartner included the SMB-focused EVault in an Enterprise round up – evidence that the benefits of our professional grade solutions for the SMB/SME are recognized at the enterprise level too.

i365 was positioned in the “Niche” quadrant, in which Gartner places those companies that focus on a sub-segment of the market, or on specific use cases. In our case, we believe it is because we focus on the cloud-connected segment of the market that values our on-premise backup and recovery software/appliances coupled with Cloud-based backup and disaster recovery services.  We see this as validation that we’re breaking new ground – and that our position reflects the beginning of a major shift in the data protection market.

We know that Cloud-Connected data protection has not yet moved to the mainstream within the enterprise market. However we are seeing the signs of adoption of our storage services in this market and we have some Cloud-Connected enterprise customers that are doing great things with our hybrid solutions. As we continue to innovate and as the adoption of Cloud-based storage services moves upmarket (just as disk-based protection has) we look forward to moving to leader status. We are doubling down on our efforts to bring our next generation of data protection and availability solutions for virtualized environments to market. We continue to increase the scalability of our vaults and improve the manageability of our solutions. And we are dedicated to delivering the best support, managed and hosted services to our customers – small and large.

Gartner highlights our market as a niche today – but Cloud-Connected storage solutions will be mainstream tomorrow.  And we are leading the way.

Posted by Terry Cunningham

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New MSP Partner in Finland – Welcome Nevtor OY

Tuesday, February 8th, 2011

We are proud to announce our newest  i365 Alliance Partner, Nevtor Oy, a privately-owned managed service provider (MSP) and high-level consultancy company operating in Finland and the Baltics. Nevtor offers IT outsourcing, data management, hosting and remote backup services. They have a very strong knowledge of VMware and Microsoft technologies and their services also include customer training on these technologies.

This partnership is a new step for i365 in the region as we expand our reach within Europe. Nevtor, which will offer an online backup service based on EVault technology, chose i365 as their trusted partner because of our expertise, flexibility, proven technology and years of experience delivering multi-tenant solutions for MSPs. The ability to also offer customers an option to protect critical systems via the bare metal backup and restore capabilities of EVault System Restore was an added bonus.

Overall, the partnership will allow Nevtor to  leverage their existing infrastructure investment to provide best-of-breed Cloud backup and recovery services to their customers.

Welcome to the Alliance Program.

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Law Firm Uses Cloud-Based Disaster Recovery Service To Avert Disaster

Wednesday, February 2nd, 2011

Protecting systems and data via Cloud-based disaster recovery services has always been a hot topic on this blog. And we’ve noted in the past that disk backup,virtualization & the Cloud is making enterprise-class DR services more affordable for resource-constrained organizations as previously, the only options were either setting up a costly second data center and/or storing backup tapes offsite, and then crossing your fingers you can restore both critical servers AND data quickly (and if at all)  in the event of a site disaster.

So it’s great to be able to cite a real world examples of a company not only practicing what we’ve been preaching… but also seeing it work as planned.

This week we issued a press release about how law firm Aldrich Bonnefin & Moore (AB&M) used the EVault Remote Disaster Recovery cloud-based managed DR service to get their critical systems & data (and business) back up and running offsite after they experienced a site-wide power outage:

AB&M’s 24-hour RTO was tested when a complex-wide power outage struck immediately after EVault Remote Disaster Recovery Service was implemented. Without power, AB&M’s employees were unable to access important systems and client data. After declaring a disaster to i365 on a Friday afternoon, AB&M relied on rapid remote access to state-of-the-art EVault data centers to access an online copy of its critical data and applications. The dedicated EVault support staff had AB&M’s virtual systems up and running within 10 hours—ready for business opening the following Monday.

AB&M had the foresight to leverage the Cloud to avert disaster and keep their business running. What’s your RTO for key systems and data in the event of a disaster? Are you prepared like AB&M was?

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Informative Q&A About Hybrid Cloud Backup

Thursday, January 13th, 2011

Happy New Year from i365! We’re just getting caught up with all of our reading after the holidays and came across this really informative Q&A in SearchDataBackup.com with Forrester analyst Rachel Dines about hybrid cloud backup.

We’ve been advocating a hybrid cloud approach (and seeing it firmly take hold in our customer base) for some time now with our  Cloud-Connected storage approach of providing data protection and disaster recovery services that use cloud-based resources to protect applications and data which reside on-premise at customer sites. This Cloud-Connected hybrid approach is gaining more prominence in the industry as well judging by the Q&A and a blog post last week by Gartner’s Cloud analyst Lydia  Leong, which stated:

It’s especially true among our (Gartner) mid-market clients, who are keenly interested in gradually migrating to cloud as their primary approach to infrastructure, hybrid models are critical to the migration path.

In terms of hybrid cloud backup AKA disk-to-disk-to-cloud, Dine’s Q&A discusses the pros and cons of this backup approach. It’s a very informative piece, bringing up things organizations need to consider when assessing whether the hybrid model is right for them. In terms of adoption, Dines answers:

I’ve seen a fair amount of adoption. People seem to be a lot more comfortable with disk-to-disk-to-cloud rather than directly going to the cloud or backup-as-a-service. Our most recent data from over the summer found that 23% of companies said that they were using some form of disk-to-disk-to-cloud. And that’s actually quite a bit. We also had a lot of people saying they were interested in it and investigating it.

Give it a read and let us know where your organization stands regarding the hybrid cloud.

For more on the hybrid cloud, go here to learn how one of our customers is using hybrid cloud backups to protect their data.

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Backup Brothers Battle Video Part II: Cloud vs On-Premise

Thursday, December 16th, 2010

Back in April, we had some fun and created our first video about two online backup brothers, Cloud and On-Premise. The last time we saw them,  they had put aside their long-simmering sibling rivalry to embrace each other’s strengths and form a hybrid on-premise/Cloud backup solution.

In the latest episode, will their new found brotherly love fall apart as Cloud and On-Premise seek the affection of Lady Customer?

Check out the video below to see what happens and please let us know what you think:

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Biggest Channel Storage Stories for 2010 – Storage Clouds Rising

Thursday, December 2nd, 2010

A couple of weeks ago we launched the EVault Cloud-Connected Service Provider (CCSP) program, enabling Value Added Resellers (VARs) to offer their own Cloud backup and recovery service that is both powered AND protected by EVault.

The program has been taking the channel community by storm as both partners and the press are recognizing it as a unique channel offering that packages EVault technology and best practices to help participating VARs quickly build a profitable, multi-tenant, Cloud-based data protection service-backed by i365 expertise, EVault technology, and the EVault Cloud.

The latest to recognize EVault CCSP as bringing a viable Cloud business model to the channel is CRN, which recently wrote in “The 10 Biggest Storage Stories of 2010“:

This past year saw the words “cloud” and “storage” paired together more times than anyone can count as vendors unveiled initiatives to help business customers move their data to public and/or private clouds, usually with the help of solution providers.

For instance, i365, a Seagate company, unveiled in November its EVault Cloud-Connected Service Provider program which provides solution providers a storage appliance and software to build a storage cloud for customers tied to another cloud for redundancy.

Keep your eyes out on this space as we’re only just getting started…..

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Cloud Backup for the Channel – Introducing the EVault Cloud-Connected Service Provider Program

Wednesday, November 17th, 2010

Today we launched a breakthrough channel program that gives Value Added Resellers (VARs) the ability to offer their own Cloud backup and recovery service that is both powered AND protected by EVault. The EVault® Cloud-Connected Service Provider (CCSP) program is a unique channel offering that packages EVault technology and best practices to help participating VARs quickly build a profitable, multi-tenant cloud-based data protection service-backed by i365 expertise, EVault technology, and the EVault Cloud. In fact, EVault CCSP pilot partners in North America and Europe were already generating recurring revenue streams within 2-4 weeks of getting started in the program.

The program alleviates the biggest challenges the channel faces, when either trying to improve an existing Cloud backup offering or extending their business into the Cloud for the first time, by eliminating the high costs, high risks, and long learning curves associated with developing a hosting infrastructure and recurring revenue stream business model. EVault CCSP partners receive comprehensive training, enablement and support to build, market, sell and operate a Cloud backup business, leveraging i365’s 13 years of experience delivering professional-grade Cloud-Connected data protection to small and mid-size businesses.

EVault CCSP pilot partner Jean-Christophe Pari, director of technology at NOEVA said:

“Evault CCSP brings mid-size IT services companies turnkey features to develop a credible Cloud offering for clients; it has proven technology, complete and reliable software agents and best of class compression and deduplication algorithms, as well as an innovative and an evolutionary licensing model. Based on this program, NOEVA has quickly built and marketed a very strong, online back-up Cloud offering.”

The EVault CCSP program’s all-in-one online backup and recovery appliance bundles pre-configured hardware, storage, EVault Software, and unlimited agents and plug-ins, optimized for a hosted service environment, accelerating a partner’s time to market and bringing the Cloud closer to the customer. In addition, customers’ backup data can be replicated to the EVault Cloud, giving CCSP partners and their customers a multi-site disaster recovery plan for their data.

For more about EVault CCSP, read the press release here.

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Growing Momentum for EVault for DPM

Thursday, October 21st, 2010

Here’s a quick shout out for our EVault for Microsoft System Center Data Protection Manager (EVault for DPM) all-in-one backup and recovery appliance. Since this cross-platform data protection solution that allows  IT managers to extend Microsoft DPM 2010 across mixed IT environments and into the Cloud was launched,  we have seen strong, steady momentum not only in the reseller channel but also with customers as well. Check out the press release we issued this week announcing two new EVault for DPM partners, Datalink Networks and PEI here.

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